Best resort in Phuket

Spent two weeks in this amazing resort one week in the hillside rooms second week in the beach front rooms. Only planned one week but cancelled second week elsewhere to stay the extra week here. Most beautiful staff. We both got sick and one of the staff I can’t remember her name but she was often walking around the restaurant area. She organised a meal to help us feel better that wasn’t on the menu but a Thai dish to soothe stomach, continually checked on us throughout our stay remembering our names each time. Breakfast was amazing everyday the egg station really made it worth it. The pool was amazing, poolside bar really fun touch and also the beach chairs were good to relax and read a book. The beach was amazing and we hired the snorkeling gear to go out on the pier and look at the fish. There was a lot of fish but as we were treading water we became very tired and went back to the ladder to have a large group 10 people in kayaks getting off. It took a long time for them to get out of the kayaks and then they left them sitting there meaning whilst we were getting out of the water we were continually getting knocked by the kayaks tied to the ladder- this was the only downfall throughout our whole stay and it was not exactly the resorts fault more the very selfish Chinese tourists. We often caught the shuttle into town and would wait after breakfast only to be swarmed as soon as the shuttle arrived by the same group of Chinese tourists meaning on three occasions we had to wait for the next shuttle despite waiting before them- this could of been managed by the front staff. There was another staff member that controlled the cart to the hillside room that went out of his way to talk to us and recommend things to do.
The restaurant and room service is great when you don’t feel like going into town. There was often fireworks on nearby areas that were great on our first night having the beachfront buffet.
Overall we had a great time. The resort itself is absolutely amazing and the staff make it even better. We cannot wait to come back and visit this beautiful resort.

By: TripAdvisor, Bri C (Dubbo, Australia)